6TH NBRHD — Customer Service
Returns & Exchanges
It's important to us that you're completely satisfied with your 6TH NBRHD merchandise. If something doesn't work out, we've made returns simple.
14
Days to Return
3
Days Processing
3
Simple Steps
How to Return or Exchange an Item
Returns are handled right from your account. A simple, guided process from start to finish.
Log Into Your Account
Sign in to your 6TH NBRHD account and head to the Returns section to start your return or exchange.
Select Your Order
Find the order you want to return, choose the item(s) and select a reason for your return or exchange.
Pack & Ship
Follow the steps to complete your request, then pack the items securely in their original packaging and ship them back using a trackable method.
What You Need to Know
HOW IT WORKS
Processing Time
Returns are processed within 3 business days of receiving your item at our facility.
Store Credit
All approved returns are issued as store credit. No refunds to original payment method.
Shipping Charges
Original shipping costs are non-refundable. A $9.00 return fee is deducted from your credit.
Defective Products
Items received damaged or defective will be replaced at no additional cost. Contact us within 48 hours.
Ship Returns To
Return Address
6TH NBRHD
199 South Mount Pleasant Road
Collierville, TN 38017